Hi, I’m Benjamin. I’m a UX Designer with a background in marketing and urbanism. I’m a collaborative design-thinker that delights in giving everyday users superpowers, making the mundane feel like magic, and helping to close the gap between the present and the future. Take a look at my work below and drop me a line if you think we can build something cool together.
I worked with a large financial services company to analyze, map, and redesign their digital workplace. I delivered Personas, Journey Maps, and UX and Business requirements before heading into a full intranet redesign.
Bluescape is an almost infinite workspace for realtime collaboration available via web (across all of the usual platforms) and coupled with conference-room-wall-sized touch screens. It’s a platform which brings the luxury of a dedicated “war-room” to teams while also providing the necessity of a globally accessible space.
I worked with a longstanding Epsilon client to redesign a dated rewards redemption site. I engaged in on-site discovery and work sessions to consolidate the site map, improve the user flows, lay out a new architecture and improve the sites capabilities to be responsive, personalized, and accessible.
I was approached by Rocket Dog Rescue to help attract and empower foster parents for their organization. I delivered Personas and Journey Maps, Strategic Recommendations, helped create and implement an award-winning creative campaign, and created a new fostering section on their website.
I contracted with Couchsurfing to update their website to include maps and location-based searches. I delivered a creative solution that supports the core values of the brand while still meeting user needs - even the ones they may not know they have yet.
A design partner and I were approached by the Veterans Administration to redesign their app for the partners of PTSD sufferers. Over a 3 week period we researched, designed, and user-tested an overhaul to the PTSD Family Coach mobile app and then presented the VA with our findings.
Together with Rosenfeld author and Interaction designer Chris Noessel, I co-created a workshop to allow designers the chance to reimagine the interfaces in the classic film Star Wars. The workshop helps designers to derive real-world design lessons from fictional interfaces in a fun and entertaining way. The workshop was first presented last year in Stockholm and will continue it's tour of Sweden by partnering with Unsworn Industries in Malmö at the beginning of March this year.
While studying Urban Design at Berkeley, I undertook a semester-long enthnographic study of Oakland's Fruitvale district. Through use of data synthesis, contextual inquiry, extensive mapping, and stakeholder interviews, I was able to gain useful insights for urban designers and local government who manage the district.